// Policy
Return & Refund Policy.
Simple. Fair. Made in India, refunded in India.
7-Day Returns
Not vibing with your tee? You have 7 days from delivery to raise a return request. The product must be unworn, unwashed, with original tags and packaging intact.
15-Day Exchanges
Wrong size? We offer free size exchanges within 15 days across India. First exchange is on us; second exchange onwards a nominal ₹99 logistics fee applies.
Refund Timeline
- Prepaid orders: Refund initiated within 24 hours of pickup. Money in your account in 3–5 business days.
- COD orders: Refund via bank transfer within 5–7 business days after we receive the product.
Non-Returnable Items
- Items on sale marked "Final Sale"
- Custom or personalized prints
- Innerwear & masks (hygiene)
How to Return
- Log in to your account → My Orders → Request Return
- Choose a reason & upload a photo
- We arrange free pickup within 48 hours (Metro / Tier 1)
- Refund is credited once we receive & QC the product
Questions?
Email returns@genmyth.com or WhatsApp us on +91 99999 99999. We reply within 24 hours.